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Instructions for charging point operators

Migration to the Eponet platform mobilecharge from Ferratec Technics AG

Dear customers, Welcome to the Eponet backend. On 1 October 2025, Eponet AG will take over the m...

Updated 8 months ago by David Schaeffert

Model overview AC

Charging stations Model overview

Brand Image Charging capacity OCPP compatible LM capable Link to instructions ...

Updated 8 months ago by Lukas Haarmann

Model overview DC

Charging stations Model overview

Brand Image Charging capacity OCPP compatible LM capable Link to instructions ABB...

Updated 8 months ago by Lukas Haarmann

Why are fees charged when making a deposit?

FAQ - All about the portal

Eponet fees – information Fees and chargesapply when using credit cards, TWINT, etc. The credit...

Updated 8 months ago by David Brouwer

Basic setting

The Eponet Portal Special modes: ImmoConnect

First, follow arrows 1 and 2.You can now activate ImmoConnect by clicking on the button next to a...

Updated 8 months ago by Lukas Haarmann

Bank details to deposit money / top up balance - new bank details

FAQ - All about the portal

New bank detailsWhen you generate a QR code payment slip in your account, the new bank details ...

Updated 8 months ago by David Brouwer

Forgotten password - Why do I not receive an e-mail to enter a new password?

FAQ - All about the portal

If you have forgotten your password, you can use the 'Forgotten password' function in t...

Updated 8 months ago by David Brouwer

I have paid money into my account. Why is the VAT missing?

FAQ - All about the portal

When topping up your balance/depositing money, there is no VAT charge, as no service has been pro...

Updated 8 months ago by David Brouwer

Why do I have to validate my e-mail address to withdraw money?

FAQ - All about the portal

An Eponet account has a balance, and you can deposit and withdraw money.When it comes to your mon...

Updated 8 months ago by David Brouwer

I can no longer log in - The login page requires 2-factor verification

FAQ - All about the portal

If you want to log in and a pop-up window with the heading "2-factor verification" appe...

Updated 8 months ago by David Brouwer

Forgotten password

The Eponet Portal Account functions and profile

Have you forgotten your password? On the login page at www.portal.eponet.ch, you can click on &qu...

Updated 8 months ago by David Brouwer

Integration of DEFA AC charging station into the Eponet portal

Charging stations Integration DEFA charging station

These instructions are step 3 for connecting a DEFA charging station to the Eponet portal.  Step...

Updated 8 months ago by Lukas Haarmann

Integration of EVlink Pro AC (new version) charging station into the Eponet portal

Charging stations Integration Schneider AC charging station

These instructions are step 3 for connecting an EVlink AC charging station (Schneider Electric) t...

Updated 8 months ago by David Brouwer

Instructions for paying out mobilecharge credit and closing the account

Migration to the Eponet platform mobilecharge from Ferratec Technics AG

These instructions describe how to close your account with mobilecharge (or White Label App). PL...

Updated 8 months ago by David Brouwer

Pay out balance / withdraw money

The Eponet Portal Finances

Withdrawing your balance / Withdrawing money This article describes how to withdraw money from y...

Updated 8 months ago by Lukas Haarmann

Integration of Etrel AC charging station into the Eponet portal

Charging stations Etrel charging station integration

These instructions are step 3 for connecting an Easee charging station to the Eponet portal.  St...

Updated 8 months ago by Lukas Haarmann

Integration of ABB AC Terra charging station into the Eponet portal with WS

Charging stations ABB charging station integration

These instructions are step 3 for connecting an ABB AC Terra charging station to the Eponet porta...

Updated 9 months ago by Lukas Haarmann

Integration of ABB DC charging station into the Eponet portal

Charging stations ABB charging station integration

The charging station can only be connected by ABB. Values such as "MeterValue...

Updated 9 months ago by Lukas Haarmann

Integration of Elexon AC43 charging station into the Eponet portal

Charging stations Elexon charging station integration

These instructions are step 3 for connecting an Autel AC charging station to the Eponet portal.  ...

Updated 9 months ago by Lukas Haarmann

Integration of ABB AC Terra charging station into the Eponet portal with WSS

Charging stations ABB charging station integration

These instructions are step 3 for connecting an ABB AC Terra charging station to the Eponet porta...

Updated 9 months ago by Lukas Haarmann